Networking dinner to be held on the evening of the 1st February at Billesley Manor Hotel
Our networking event will be at the hotel and the dinner is included in the Dinner, Bed and Breakfast rate of £115.00 per person including VAT.
It is your responsibility to book and pay for your own accommodation. Please book your room and request the PSMG rate (These rooms will be released on January 8th 2010)
Topics and Speakers for 2nd February
The Power Game
Mary Keightley
Mind Associates
Power strategies, dealing with difficult personality types egos and narcissists etc!
Aligning your business to the customer, A practical Approach
Sabina Syed
Visions4Health
There is plenty in the pharmaceutical press about getting closer to the customer, being customer-centric, aligning your business to the customer – but what does this mean practically to you and your teams?
This talk will cover the following aspects:
What do we mean by customer alignment? Case studies from different industries.
How do you and your teams ensure customer knowledge is synthesised into actionable insight?
What practical steps can you and your team take to align your corporate objectives to that of a PCT/PCO?
How do you evaluate success?
Insight into a PCT Commissioner – John Fergusson from NHS Wirral
John Fergusson
NHS Wirral
Head of Contracting for Provider Services and Public Health and also works for the Department of Health Quality Framework, Project Support
This talk and workshop will cover the following aspects:
2010/11 priorities (including new NHS operating framework)
WCC and the commissioning assurance process – how it gets done; Strategic commissioning– how plans are produced and how work gets divided.
A commissioners key responsibilities and performance measures
Key stakeholder interactions
Commissioning a care pathway – what’s involved (this part of the talk will be a workshop format)
Industry interaction with Commissioners– what does it look like today and what can it look like tomorrow?
PSMG AGM
Marco Rombi – Chairman Nick Edwards – Vice Chairman Julian Ashley - Treasurer
PSMG Moving Forward – Feedback from Members Survey
Facilitated by Miriam George from PDC Healthcare
Review and discussion based on Esurvey
An opportunity for members to put forward their view on the future of PSMG in view of the changing needs of our members.
For more information about The PSMG and our
forthcoming events, please email the PSMG Secretary
on secretary@psmg.info.
Untitled Document
PSMG Autumn Meeting 2010 19/10/10 - The Oxford Belfry Hotel
